A 24-hour notice of cancellation is required for all appointments.
Regular/Specials/Series Appointments: A 24 hour notice of cancellation/reschedule is required for all appointments. A valid credit card on file will be required after two missed appointments and will be charged for the full amount of the service.
Specials or series will also require a credit card on file after 2 missed appointments. Specials or series will be charged full amount for treatment that is scheduled after 2 missed appointments.
Botox appointments will be charged $100 after 2 missed appointments. All other appointments will be charged regular price of what is scheduled.
Please arrive at least 10 minutes before your appointment to allow enough time to fill out any necessary paperwork. Arriving late for your appointment will require a shortened appointment time of your service. If you are 15 minutes late or over, we will need to reschedule your appointment.
IMAGE Medi-Spa will accept returns for unopened retail products up until 7 days of the original purchase date for in store credit. IMAGE Medi-Spa will not return any retail products that have been opened and/or used.